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Privacy Policy

At EnergyMarket, your Privacy is our priority. Please take some time to go through our Privacy Policy and do not hesitate to let us know if you have any questions.
This privacy policy has been compiled to let you know how we use your 'Personally Identifiable Information' (PII) we collect whenever you visit our website: or online store: PII, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII, in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When placing an order or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, Use Live Chat, Open a Support Ticket or provide product feedback on our site.
How do we use your information?
When you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf our website, send us an inquiry or report a complaint, we use the information we collect from you in the following ways:
  • To personalize your experience to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website and be able to treat your customer service requests
  • To administer a contest, promotion, survey or market our products
  • To quickly and accurately process and deliver your orders
  • To send information and updates pertaining to your orders and inquiries
  • To ask for ratings and reviews of our services or products
  • To follow up after correspondence (live chat, email or phone)
  • To Send you additional information related to your product and/or services
  • To Market our products to you in future.
How do we protect your information?
All information you provide on our website is encrypted via Secure Socket Layer (SSL) encryption technology and our site is scanned periodically for Malware so, your PII is contained behind secured networks, guaranteeing their security. 
We do not have access to credit card details you provide on our website, as external PCI compliant payment gateways, VISA, Mastercard, American Express, Paypal, handle all credit card transactions. As such, for all credit card based transactions, your credit card details are not stored or processed on our servers.

Do we use 'cookies'? What are Cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow/Click Accept) that enables the site's or service provider's systems to recognize your browser, capture and remember certain information. 

How exactly are cookies used on
As an example, we use cookies to help our systems remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links
At our discretion, we may include links to third-party websites, blogs, products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Can you Unsubscribe from receiving emails from and
Yes. You can unsubscribe at anytime by clicking the Únsubscribe' link at the bottom of any email we sent to you.
Last Edited on 2018-06-01